Your order status page on your account allows you to verify which items were on your order as well as check the tracking information and sign up for any additional order updates.

If you want to visit your order status page, please use the order confirmation email you received when you placed your order. It will allow you to track your package through our website. If you have trouble finding your order confirmation email in your inbox, we recommend searching your spam or junk folder and entering Thrive Causemetics into the search bar.

Thrive Causemetics ships to the following countries: United States, Canada

This typically means we have shipped your order and Canada Post has picked it up. Canada Post will scan your order within the next 24 hours and you will be able to track it from there. Please give the status page 48 hours to update. If you don't see an update after that, feel free to reach out to us via chat or by text message.

We're available to help 7am-7pm PST Monday - Sunday. 

Text: +1 (437) 747-7933