Thrive Causemetics Rewards Loyalty Program Terms and Conditions
Effective Date: October 31, 2023
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING OR PARTICIPATING IN THE THRIVE REWARDS LOYALTY PROGRAM, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MAY NOT PARTICIPATE IN THE THRIVE REWARDS LOYALTY PROGRAM.
As discussed in the Website Terms of Service, you and TC agree, with limited exceptions, to resolve all disputes between you and TC through BINDING ARBITRATION, as further provided in the Website Terms of Service. ARBITRATION REQUIRES YOU TO ARBITRATE CLAIMS ARISING FROM THE THRIVE REWARDS PROGRAM THAT YOU MAY HAVE AGAINST US ON AN INDIVIDUAL BASIS. THIS MEANS YOU CANNOT BRING CLAIMS AGAINST US IN COURT, AND THAT YOU AGREE TO A CLASS ACTION WAIVER IN ARBITRATION. BY ACCEPTING THESE TERMS, YOU ARE AGREEING TO THE ARBITRATION AGREEMENT, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER CONTAINED IN THE WEBSITE TERMS OF SERVICE. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, DO NOT PARTICIPATE IN THE THRIVE REWARDS PROGRAM.
All Thrive Rewards benefits, points, awards, and status are subject to availability and may be changed by TC at any time without notice. TC may terminate Thrive Rewards, in whole or in part, at TC’s sole discretion. TC may also choose to substitute a similar loyalty program at any time. If Thrive Rewards is terminated, all unredeemed points will be forfeited without any obligation or liability.
These Terms supersede all previous terms and conditions applicable to Thrive Rewards. Except as otherwise expressly prohibited or limited by applicable laws, TC may at any time amend, modify or supplement these Terms, the structure for earning or redeeming awards, points, or tier status at any time, with or without notice, even though such changes may affect the value of accumulated points, or the ability to obtain certain benefits. You are responsible for remaining knowledgeable of the Terms and any changes. Your continued participation in Thrive Rewards will constitute your acceptance of any such changes to these Terms or the Thrive Rewards program. If you object to these Terms or any changes hereto or at any time become dissatisfied with Thrive Rewards, your sole recourse shall be to opt-out of Thrive Rewards. You may opt out by contacting firstname.lastname@example.org. Thrive shall not be liable to you in any way for any value or benefits you may lose as a result of any changes made to Thrive Rewards, including, without limitation, any points or rewards.
Thrive Rewards Eligibility. Thrive Rewards is a loyalty program offered to Website account holders. You must be a Canadian resident and at least 18 years of age and the age of majority in your jurisdiction of residence to participate in the Thrive Rewards program. Corporations or other entities or organizations of any kind are not eligible to participate in this program. TC determines Canadian residency based on your shipping address. If you change your shipping address to one that is not located in Canada, you will no longer be able to receive or redeem Thrive Rewards benefits, including previously earned Thrive Rewards benefits. If you have a shipping address outside of Canada, but are a Canadian resident, please contact TC at email@example.com to determine eligibility. Thrive Rewards is void where prohibited.
Description of Thrive Rewards. Thrive Rewards is a free program to reward our customers for their loyalty. Members receive certain promotional offers and benefits, and have the opportunity to redeem points for purchase discounts and other rewards.
Joining Thrive Rewards. To join Thrive Rewards, simply log into your existing Website account, or if you do not already have an account, register for an account on Website and opt in to Thrive Rewards. U.S. customers with existing Website accounts as of February 23, 2022 will automatically earn points towards Thrive Rewards with every purchase. If you are a U.S. customer with an existing thrivecausemetics.ca account as of February 23, 2022, you must still agree to these Terms to participate in Thrive Rewards. There are no membership fees associated with the Thrive Rewards program. You may opt out of Thrive Rewards at any time by logging into your account on the Thrive website (thrivecausemetics.ca/account) and selecting the option to opt out of Thrive Rewards. If you elect to opt-out or cancel your account, you (i) will not be able to redeem any unused Thrive Rewards Perks or points, (ii) will not be able to retrieve previously-earned points, Perks, or tier status if you elect to opt in at a later time, and (iii) will not be able to earn points for purchases or actions taken while not opted in to Thrive Rewards.
Qualified Orders. Thrive Rewards members will earn points from Qualified Orders. Detailed descriptions of the benefits provided by membership in each tier, as well as opportunities for obtaining points, can be found in our FAQs.
Rewards members receive 1 point for every $1 spent on eligible purchases on the Website (“Qualified Orders”) and may potentially earn more points based on promotional offerings. Eligible purchases include regular and sale-priced merchandise and exclude gift cards, sales tax, state fees, discounts, shipping and delivery charges and/or other excluded charges specified by us from time-to-time. Points are only awarded based on full dollars spent; purchase prices will be rounded down to the nearest full dollar amount in order to calculate rewards.
To make a Qualified Order you must be signed into your Website account when placing the order and keep at least one qualifying item from the order. You can check your orders in the “My Account” Dashboard to see which orders are Qualified Orders and monitor your point total and tier status. If you make a Qualified Order and later return all the items in the order, that order is no longer a Qualified Order and any points earned will be removed from your account.
Points based on purchases will be allocated to your account approximately thirty (30) days after the day that your Qualified Order ships and will be shown as “pending” until such date. If items in the same Qualified Order ship on different dates, points for the entire order will be granted on the date that the last item in the order ships. This includes split orders resulting from backordered items, presale items, or any other reasons. If any part of an order is cancelled after all other items in the order have shipped, any points attributable to that order will be granted at the time of cancellation of the last remaining item.
Redeeming Points. You must have a minimum of 250 points in your account to be eligible to redeem points. You may only redeem points in fixed amounts; specifically, 100; 200; 500; 1,000; 1,500; or 2,000 points. Once points are allocated to your account, they can be redeemed.
Points earned for purchases that are later returned will be subtracted from your Thrive Rewards account. Rewards, benefits and/or points earned through Thrive Rewards have no cash value, are non-transferable, and you have no property rights in or to rewards or other Thrive Rewards benefits. Rewards cannot be exchanged or returned for points, another product or a monetary refund.
Thrive Rewards Perks. Thrive Rewards members may receive personalized offers, coupons, and gifts (“Perks”) based on their tier status. Some notifications or offers may be sent by email, and you will need to opt-in to emails from Thrive to receive these notifications or offers; account information such tier status, point totals, and available offers will also typically be accessible by logging into your account on the Website. Perks may be customized based on purchase behaviors and preferences. Perks may have certain restrictions including expiration dates and short, time-limited redemption periods. Read each offer carefully for specific details. Thrive Rewards and Perks must be redeemed at time of purchase and may not be applied retroactively. Only the account holder may use and access the Thrive Rewards Perks.
TC reserves the right to change or terminate the Perks provided to Thrive Rewards Members and tier status members, and to change or terminate the specific Perks offered at various tier statuses. At present the Perks potentially available, based on tier status, include:
One-time discount coupons for increasing tier status above Member;
Early access to promotions, new arrivals, and back in stock items;
Priority back in stock notifications;
Exclusive loyalty promotions.
In the future, you may be able to redeem your points for rewards that can be used in conjunction with a purchase on thrivecausemetics.ca. No redemption opportunities are guaranteed, and any redemption opportunity may be subject to its own terms and restrictions, including expiration dates. If you do not make any purchase during a 12-month period, your available rewards points will expire.
Thrive expressly reserves the right to offer similar (or identical) Perks or other benefits, including participation in promotional offers or sweepstakes, to both Thrive Rewards members and non-members.
All Perks are promotional only and have no cash value.
Your Thrive Rewards Account Is Personal. Each TC customer may create only one Thrive Rewards account. The Thrive Rewards account is personal and may not be assigned, transferred, or shared with family, friends, or for commercial purposes. Thrive Rewards account and associated benefits are not intended for those purchasing items for resale.
Unless otherwise expressly stated herein, the laws of the United States of America and the laws of the State of Washington, without regard to the principles of conflicts of laws, will govern these Terms, your participation in Thrive Rewards, and all matters relating to your access to, and/or use of, Thrive Rewards.
Participation in our promotional programs is always optional, and you can terminate program participation at any time as explained in applicable program terms. You can also contact us at firstname.lastname@example.org to unsubscribe or cancel your participation.